Who we are
We create
unforgettable experiences
Vivencias Travel is an agency specialising in creating unforgettable experiences. Born in Bariloche, with its head office in San Carlos de Bariloche, Argentina, and a presence in Chile and Brazil.
We exist to create unforgettable experiences for our travellers. We have already served more than 160.000 pasajeros, both our own clients and those referred by Chilean agencies, across hotels, transport, excursions and on-the-ground logistics.
Personal attention is our foundation. We work fast through a dynamic, professional team, and that has made us a point of reference in both Argentina and Chile.
Our vision
Fast response,
precise logistics,
travel products
worth choosing
From the very beginning Vivencias Travel had a clear vision: to give every traveller attention that is personal, warm and efficient. That philosophy, together with deep knowledge of the destination, made the agency a specialist in experiences in Bariloche and the surrounding area.
Over these years, more than 160.000 pasajeros have trusted Vivencias Travel, whether booking with us directly or through partnerships with major Chilean and Brazilian travel agencies.
+160,000
Travellers served
+15
Years of experience
3
Countries with offices
20
Vehicles in our own fleet
A team that makes
la diferencia
At Vivencias Travel we believe the heart of the company is its people. Our team is made up of committed, dynamic and professional colleagues and strategic partners who understand the value of a personal, high-quality and human service.
We stay with our travellers from the first contact until they are back home, making sure the stay is safe, comfortable and memorable.
Partners
and allies
committed,
dynamic and
professional
What defines us
Our
pilares
Service
We set demanding goals to build products that succeed and last. Innovation, creativity and speed are three core principles of our organisation.
The Client
Through our wide network we create a one-to-one relationship that turns the stay into a unique, unforgettable experience. Our focus is that the client gets high-quality service and never feels alone.
Our People
We believe the key to success lies in the people who work with us. Every colleague is committed to delivering the best service, and we work so they can grow within the organisation.
Ethics
With more than 15 years in the market, we have built our brand as a reference in the industry thanks to our credibility, honesty and the trust we earn from every client and partner.
Every year
we push
ourselves
further
Constant innovation and growth
Our brand means experience and track record, but it also means innovation and change. Every year we create original, flexible and sustainable travel products that respond to where the market is going and to what today’s traveller wants.
Beyond the classic services of hotels, transport and excursions, we build tailor-made experiences, themed programmes, exclusive experiences and bespoke departures for different kinds of traveller.
Official backing
Certifications and commitments
Q Seal for Tourism Quality · SERNATUR EVT 17399
Customer service 24 hours a day, 7 days a week
Our own fleet of 20 fully equipped vehicles
Dedicated reception at every destination
Presence in Chile, Argentina and Brazil
ESNNA talks — committed to protecting children in tourism
Official backing
Certifications and commitments
Committed
to ESNNA
We run ESNNA talks with our groups: committed to protecting children and adolescents from sexual exploitation in tourism.
Q Seal
Tourism Quality
Certification of excellence in the quality of tourism services, awarded by Chile’s national certification system.
Registered with SERNATUR
Travel and Tourism Company registered and authorised by Chile’s National Tourism Service.
Licensed in Argentina
Travel and Tourism Agency with a Definitive Licence granted by the National Directorate of Travel Agencies. File No. 17399.
Registered with Cadastur
Tourism agency registered with Brazil’s Ministry of Tourism. No. 51.536.187/0001-83. Valid until March 2028.
For everyone
There is no age
for travelling
At Vivencias Travel we believe the best memories have no age limit. We design experiences for students crossing the Andes for the first time, families looking for something to share, and adults who still want to discover the world.
Every programme is built so that each traveller — whatever their age — comes home with something that did not exist before: a story to tell.
Bariloche Airport
The adventure
comienza en
el aeropuerto
Our brand is present at Bariloche International Airport. We are the first face you see on arrival and the one that stays with you until the last moment of the trip.
From landing to boarding, we take care of every detail so your only concern is enjoying every moment of the experience.
Regional presence
Vivencias
Latam
A large team covering the main tourist destinations so the service is always the best it can be.
Our offices
across LATAM
We are present in Chile, Argentina and Brazil with local teams who are with you before, during and after every trip.
Tap a country to see its offices
Santiago
Av. Pedro de Valdivia 273, Of. 1112, Providencia
La Serena
Abraham Lincoln 1651
Temuco
Trizano 430, Oficina 302
Bariloche
Walk-in offices
- Villegas 237
- Mitre 321
- Palacios 156 local 3
- Cerro Catedral – Plaza Amancay Base
- Aeropuerto Internacional – Tte. Luis Candelaria
Operations office
- Villegas 246
San Carlos de Bariloche · Río Negro · Argentina
Balneário Camboriú
Rua 500, Loja 16
Offices across LATAM
Our offices
at every destination
We are present in Chile (Santiago, La Serena and Temuco), Argentina (Bariloche) and Brazil (Balneário Camboriú), with local teams who meet you face to face at every stage of your trip.
Let’s work together
Want to work
with us?
We are an inbound agency in Bariloche and a study-trip operator from Chile. Get in touch to find out about our services for schools, groups and operators.